COVID-19: Zero Tolerance Policy

We understand this is a stressful, and uncertain time for everyone, but we have had instances of rudeness and aggression aimed at our staff in recent few days, both in person and online.

We would like to point out that our staff are coming in to work, at great risk to themselves and their families, to ensure a service for our patients continues running.

We ask if patients can please be patient, understanding and respectful to staff at this time. Processes may run slower than normal. We are following national guidance.

We have a Zero Tolerance Policy and anyone found to be rude or aggressive to our staff may be removed from our list.