Privacy Notice – Direct Care

Data kept by the Practice

This practice keeps data on you relating to:

  • Who you are
  • Where you live
  • What you do
  • Your family
  • Possibly your friends
  • Your employers
  • Your habits
  • Your problems
  • Diagnoses
  • The reasons you seek help
  • Your appointments
  • Where you are seen
  • When you are seen
  • Who you are seen by
  • Referrals to specialists and other healthcare providers
  • Tests carried out here and in other places
  • Investigations and scans
  • Treatments and outcomes of treatments
  • Your treatment history
  • The observations and opinions of other healthcare workers, within and without the NHS
  • Comments and aide memoirs reasonably made by healthcare professionals in this practice who are appropriately involved in your health care.

NHS Digital

When registering for NHS care, all patients who receive NHS care are registered on
a national database, the database is held by NHS Digital, a national organisation
which has legal responsibilities to collect NHS data.

Sharing Your Information

GPs have always delegated tasks and responsibilities to others that work with them
in their surgeries, on average an NHS GP has between 1,500 to 2,500 patients for
whom he or she is accountable. It is not possible for the GP to provide hands on
personal care for each and every one of those patients in those circumstances, for
this reason GPs share your care with others, predominantly within the surgery but
occasionally with outside organisations.

If your health needs require care from others elsewhere outside this practice we will
exchange with them whatever information about you that is necessary for them to
provide that care. When you make contact with healthcare providers outside the
practice but within the NHS it is usual for them to send us information relating to
that encounter. We will retain part or all of those reports. Normally we will receive
equivalent reports of contacts you have with non NHS services but this is not
always the case.

Your Consent to Sharing Data

Your consent to this sharing of data, within the practice and with those others
outside the practice is assumed and is allowed by the Law.

People who have access to your information will only normally have access to that
which they need to fulfil their roles, for instance admin staff will normally only see
your name, address, contact details, appointment history and registration details in
order to book appointments, the practice nurses will normally have access to your
immunisation, treatment, significant active and important past histories, your
allergies and relevant recent contacts whilst the GP you see or speak to will
normally have access to everything in your record.

You have the right to object to our sharing your data in these circumstances but we
have an overriding responsibility to do what is in your best interests. Please see
below.

Other Information

We are required by Articles in the General Data Protection Regulations to provide
you with the information in the following 9 subsections.

Data Controller Contact Details

The partnership of Rosedean House Surgery – Drs Atkinson and
Thornton. 8 Dean Street, Liskeard. PL14 4AQ
telephone (01579) 343133 is acting as Data Controller.

Data Protection Officer Contact Details

Dr Catriona Thornton
(01579) 341929
Rosedean.surgery@nhs.net

Purpose of the Processing

Direct Care is care delivered to the individual alone, most of which is provided in the surgery. After a patient agrees to a referral for direct care elsewhere, such as a referral to a specialist in a hospital, necessary and relevant information about the patient, their circumstances and their problem will need to be shared with the other healthcare workers, such as specialist, therapists, technicians etc. The information that is shared is to enable the other healthcare workers to provide the most appropriate advice, investigations, treatments, therapies and or care.

Lawful Basis for Processing

The processing of personal data in the delivery of direct care and for providers’ administrative purposes in this surgery and in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the GDPR:

  • Article 6(1)(e) ‘…necessary for the performance of a task carried out in the public interest or in the exercise of official authority…’.
  • Article 9(2)(h) ‘necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services…”
  • Organisations and their employees will also respect and comply
    with their obligations under the common law duty of confidence

Recipient or Categories of Recipients of the Processed Data

The data will be shared with Health and care professionals and support staff in this surgery and at hospitals, diagnostic and treatment centres who contribute to your personal care.

Rights to Object

You have the right to object to some or all the information being processed under Article 21. Please contact the Data Controller or the practice. You should be aware that this is a right to raise an objection, that is not the same as having an absolute right to have your wishes granted in every circumstance.

Right to Access and Correct

You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of Law.

Retention Period

The data will be retained in line with the law and national guidance. For more information please visit www.digital.nhs.uk or speak to the practice.

Right to Complain

For more information, please visit our Suggestions, Comments and Complaints page.