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There will no longer be a 24hour voicemail facility from 6:30pm on Monday 8th April.

We are experiencing technical difficulties getting our new Online Services - Patient Access - up and running.  All existing The Waiting Room users will be migrated across and new application processed when the system is available to us.

In order to register for Online Patient service you must complete a form which can be obtained from Reception or from downloading here.  Please note you will need to PRINT, COMPLETE AND SIGN the above form AND bring TWO pieces of ID in with you - ONE photo and ONE proof of address.  They CANNOT be the same form of ID e.g. driving license for both.

Shortly after our receipt of this form you will receive an activation email containing a link which, when clicked, will take you through the activation process and your new online repeat prescription service will be live.

Requesting Repeat Medication by Telephone

We are pleased to announce that you are now able to order repeat prescriptions by telephone 24 hours per day, 7 days per week.
To access this service, please telephone (01579) 341924 and follow the instructions.

Repeat Prescriptions

  • 320422_pills_6 Repeat prescriptions can be ordered via 'The Waiting Room' online service, using the link above. You can also order in person from the dispensary hatch or over the telephone.
  • To use 'The Waiting Room' service, you must first register for this service using this form.
  • Online Services Application Form
  • Your online repeat prescription order will take the normal 3 working days to be ready from when your order is placed. (This is excluding weekends & Bank Holidays)
  • The dispensary is open from 8.30am to 6:00pm Monday - Friday
  • Unfortunately we can only dispense to patients that live more than a mile outside the Practice area.
  • The dispensary staff are always willing to help with any queries patients have with their medication. If they are unable to answer your query they will refer it to a doctor.
  • There are four qualified Dispensers all registered with the Association of Pharmacy Technicians and accredited by the Dispensers Doctors Association. The desk and telephone are manned by Dispensary Clerks.
  • The dispensary has accuracy checking devices to ensure the safe delivery of your medication.


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